What is this Making the Brand Podcast?
Making the Brand: Customer Experience with Chris Brogan is a podcast about companies doing interesting work in the realm of brand building and customer experience. If you’ve got an innovative product or service that’s going to change a marketplace, that’s exciting. If you’re using new technology to drive better customer interaction (AI, chatbots, IoT, blockchain, video), that’s exciting.
You know you’re not going to get your next big idea from the same industry as you, so I go out and find listeners the cool leaders and movers from all kinds of marketplaces and industries. One week, it’s consumer beverages. The next, it’s enterprise software. The thread that ties this together is your answer to “what are we doing to equip our customers for success?”
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I’m reaching out to people working at larger companies of all kinds: B2B, B2C, any industry, where the only really important detail is that your organization has some new innovations in the area of improving customer experience. For instance, maybe you’ve launched some new IoT or AI efforts, or you’re implementing blockchain for better tracking or validation. You’ve launched a great video project internally or externally. That kind of thing.
AI, blockchain, chatbots, IoT, voice computing, and video is mostly what I’m interested in at present.
Feel free to reach out. I’d love to talk with you. Again, larger companies are my target guest at this time. Thank you!
Contact me at: email@example.com